SHIPPING & DELIVERY
Free UK Delivery (2-4 days)
UK 1st Class: £5 (1-3 days)
USA Flat Rate: £10 (6-10 days)
Rest of World Flat Rate: £15 (7-12 days)
Please allow 1-2 business days for Lagarti to process your order for shipment, in addition to the time indicated by your preferred shipping method. Orders are processed and delivered Monday through Friday, excluding holidays. Orders received by noon GMT will be processed within 1 business day. Lagarti is not responsible for unanticipated delays or delays attributable to the courier.
Orders may not be shipped to P.O. boxes or A.P.O./F.P.O. addresses. Orders cannot be shipped COD. The cost of shipping is non-refundable. All purchases are shipped to the address provided when placing the order.
Lagarti does not include international customs fees in its shipping fare. Please be prepared for the potential of additional fees if you are ordering from outside the UK.
Changes and Cancellations
To cancel or modify an order, please send an email as soon as possible to email@example.com or call us at +44 20 8144 4868 or +1 646 744 4892. We will make every effort to accommodate your request. However, once an order has been processed for shipment, we are unable to modify or cancel it for any reason. If an order cannot be modified or cancelled, please refer to our return policy described below and return your purchase once you have received it. If you would like to purchase a different accessory, please visit the website or contact a Lagarti sales representative by phone.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. The tracking number may allow you (subject to the courier’s website) to monitor the shipping status of your order.
Lagarti will accept unused, non-personalized merchandise for return. All return items must be shipped back to Lagarti in original packaging. A return authorization must be requested within 14 days of receiving your order. Return packages must be postmarked no later than 30 days from the date of original purchase. All purchases of sale and personalized items are final. We do not accept returns on any international purchases.
LAGARTI reserves the right to refuse the return of any merchandise that does not meet the above criteria. In such instances, we will send the product(s) back to the customer.
To return Merchandise:
- Please place the item(s) in the original Lagarti packaging & Place the packaging into an envelope or box.
- Email us at firstname.lastname@example.org with the order number and reason for return.
- We will email you a return shipping label.
- Place the label on the box over the prior delivery information.
Upon receipt of the returned product(s), we will make every effort to promptly refund the purchase price (excluding the cost of shipping and handling). We will send you an email once your return has been processed. For multiple product orders with multiple returns, Lagarti kindly asks that all merchandise be returned in one consolidated package.
In the case of returns, refunds will be issued in British Pounds only, the same form as the purchase payment.